Refund Policy

The Refund Policy applies to all our customers.

Refund Policy

Hostigger offers a limited money-back guarantee for certain services.


VDS / VPS :A VPS is a dedicated virtual server created by virtualizing a physical server. Upon your order, a dedicated VPS environment is created for your exclusive use. VPS services, by their nature, are non-refundable.

Cloud Server :Our cloud server services are custom-configured for each customer to provide a flexible and scalable infrastructure tailored to their specific needs. Due to the highly customized nature of these services, refunds are not available. Our technical team is happy to assist you in selecting the appropriate server configuration to meet your requirements before placing your order.

Dedicated Server :Dedicated servers are physical servers that are entirely dedicated to you. These servers are ideal for high-performance applications. Dedicated server services, like VPS, are non-refundable by their nature.


Refund Payments:

As of February 19, 2020, 10% of the amount to be refunded will be deducted as a payment instrument (payment company) commission, and the remaining amount will be refunded.


Cryptocurrency Payments:

Payments made with cryptocurrencies are non-refundable under any circumstances. Please carefully review our service contract before making a payment with this method.